Part A: Introduction
How we communicated and engaged
The following tools and techniques were used to communicate the draft Long-term Plan – and capture feedback – from stakeholders and the wider community. The consultation ran from 13 March through to 17 April 2015.
In accordance with amendments to the Local Government Act 2002, a ‘stand-alone’ consultation document was prepared that highlighted the major matters for consultation. This was made available online, in our libraries and in the Council service centre.
The draft Long-term Plan, activity statements and associated strategies and policies were made available on the Council’s website and at selected libraries in accordance with the requirements of legislation.
How we engagedTop
The Council engaged in the following ways with residents and ratepayers of Wellington:
- LTP launch at the City Gallery to around 50 stakeholders, entrepreneurs and ratepayers and special interest group representatives
- A purpose built consultation website that highlighted the 28 major matters for consultation, and captured both quantitative and qualitative feedback in a highly interactive way – it encouraged participants to engage with each other rather than simply state their position to the Council
- The Council utilised several media channels to raise awareness and encourage engagement with the draft Long-term Plan. Traditional print media included the The Wellingtonian, Dominion Post, Cook Strait News and Independent Herald between mid-March and early April. Additional advertising was carried out through the Council’s social media channels
- Ward meetings and special interest group meetings were held with the Mayor and local Councillors presenting the key issues of the draft Long-term Plan to residents and ratepayers. In addition to these, the Mayor also hosted a business breakfast to introduce the Consultation Document to Wellington’s business sector
- The Chief Executive has had numerous engagements with the business sector on the Long-term Plan
- The Council also held two virtual meetings which brought Councillors and officers together into a room to answer questions as they came through on Twitter and Facebook.
All of these contributed to record number of interactions with residents and ratepayers.
The Council received 1,017 formal submissions – 597 by email, 232 online, and 188 through the mail, with a total of 6,961 individual comments recorded from those submissions across a wide variety of topics. The website had 12,872 visits from 7,568 people with 2,191 comments.
Oral hearings were carried out over a five-day period and 164 submitters were heard.